Training and Development PLT (LLP0044681-LGN)

Frequently Asked Question and Answer

These are the most common questions asked on ITavail.

Updated: 16 November 2025

BETTER SKILLS, BETTER TEAM, BETTER PROJECT: ONE STUDENT AT A TIME

(1) Why was ITavail started?

To combat the high failure rate in IT projects.

  • McKinsey & Co (2012-2013). [Reference Page 3]

    They reported large IT projects are on average 45% over budget, and the PMI reports that nearly half of all projects are late.

  • Standish Group (2024). [Reference via theStory.is]

    They reported 31% of projects are successful, which means 69% of projects fail.

    50% of projects exceed the deadline and budget, 19% of projects are canceled.

  • PMI Pulse of the Profession. [Reference via pinnaclemanagement.com Page 25]

    They reported a 76.7% of IT projects meet their business goals. Even when projects meet their business goals, some still exceed their budget and timeline.

After 25 years in the IT industry, we realized these failures can be prevented with proper skill, communication, and transparency.

Our quest is to teach these necessary skills to form better IT teams, thereby increasing project success.

(2) Does ITavail provide comprehensive training?

No

Comprehensive training is expensive and much of it is theory-based.

ITavail offers focused industrial training, enough for everyone to start working and improve as they grow.

(3) How long does ITavail training take?

Average training is 10 classes.

Depending on the subject level (basic, intermediate or advance), average training is 10 classes.

Example: if your class is once a week, it will take 10 weeks (2.5 months) one level.

(4) How much does ITavail training cost?

Average RM 100.00 per class.

Depending on the subject, ITavail's can varies from RM 100.00 onward per class.

Example: if you have 10 classes, the total might be RM 1000.00 or more.

There is a RM 50.00 one-time non-refundable registration fee and a RM 100.00 assessment fee.

(5) Do you provide certification?

Yes, two (2) certificates:

A Certificate of Attendance when you finish all the classes.

A Certificate of Achievement when you pass our one-to-one assessment.

(6) What other services does ITavail offer?

Our primary service is providing focused IT industrial training.

We also offer affordable IT solutions (developed by our students and internal team) and consultation services that connect IT companies with our trained, job-ready candidates.

(7) Who are the ITavail trainers?

IT veterans and or certified trainers.

Our trainers are IT veterans with minimum five (5) years experience in their specific fields

Our trainers are TTT certified and HRD CORP accredited trainer.

(8) Who should attend this training?

Everyone

Our training is suitable for everyone with a passion to learn, regardless of age.

From curious beginners who want to test their interest in IT, to non-IT professionals looking to improve their team management skills, and current IT students seeking specific subject mastery.

(9) What are the prerequisites for joining this training?

A laptop and a heart to learn

You need a laptop with a working camera, an internet connection, a basic command of English, and a strong commitment to learn.

For basic subjects, there are no prerequisites.

For subjects with prerequisites, you can learn them with us as you grow.

(10) Is the training available online, in-person, or both?

Online

All of our training is online using popular open-source solutions accessible by all.

We do conduct in-person or one-to-one training upon special request.

(11) How many students are in a class?

Micro classes

Our normal classes have a maximum of 10 students to ensure focus and personalized attention.

All our assessments are conducted one-to-one, with different questions for each student.

(12) Can my future employer verify my certificate?

Yes

All employer can access our online portal, the code is printed on the back of the certificate.

They may enter your student code to review your academic transcripts.

(13) What specific skills are taught?

IT projects and Team competency

The skills taught are oriented around successful IT projects and team competency.

Go to our academic webpage to view the available curriculum or you can request our latest curriculum list via our home page.

(14) ITavail vs. International Certifications

We are very different.

Full certifications with international recognition are great as they cover a vast curriculum (theory).

ITavail complements this by focusing on the essential, non-negotiable practical skills that prevent the common causes of project failure.

We have minimal theory and more real-life hands-on applications and scenarios.